Privacy Policy
At Neershay, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases from our jewellery store.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you register, place an order, or contact us, we may collect:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely)
- Order history and preferences
- Account information (if you register)
Automatically Collected Information
We may automatically collect the following when you visit our site:
- IP address and browser type
- Device information (mobile/desktop)
- Pages visited and time spent on our site
- Referring websites
- Cookies and similar technologies
How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Providing customer support and service
- Improving our website and shopping experience
- Sending important updates about your orders
- Personalizing your shopping experience
- Complying with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:
- Service providers who assist us in operating our website (payment processors, shipping companies)
- Legal requirements (court orders, subpoenas, government investigations)
- To protect our rights, safety, or property
- In connection with a business transfer or merger
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic.
You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.
Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure encryption for sensitive data
- Secure payment processing
- Regular security audits
- Access controls and staff training
Your Rights
You have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your personal information is protected in accordance with this Privacy Policy when transferred internationally.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page. You are advised to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@neershay.com
- Phone: [Your Phone Number]
- Address: [Your Business Address]