Terms & Conditions

Acceptance of Terms

By using this website, you accept these terms and conditions in full. If you disagree with these terms or any part of them, you must not use this website.

Intellectual Property

Unless otherwise stated, Neershay and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved.

You may view, download, and print pages from this website for your own personal use, subject to the restrictions set in these terms and conditions.

Website Use

You may not use our website for any of the following commercial purposes without our express written consent:

• Selling products or services to third parties
• Making commercial solicitations
• Conducting commercial surveys
• Distributing spam or unsolicited promotional materials

Product Information

We make every effort to display as accurately as possible the colors, features, specifications, and details of products available on this website. However, we do not guarantee that these details will be entirely accurate, complete, or free of errors.

Jewellery products may vary slightly from images shown due to natural variations in gemstones, metals, and craftsmanship.

Pricing and Availability

Every effort is made to ensure accuracy of pricing and product information. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

We cannot guarantee that any product will be available at all times. We reserve the right to discontinue any products at any time.

Orders

When you place an order, you are making an offer to purchase the selected items. We reserve the right to refuse any order for any reason. Orders are subject to availability and product confirmation.

Custom-made or personalized jewellery orders may have different processing times and cannot be returned once production begins.

Payment

Payment for all orders must be received in full before shipment. We accept various payment methods as indicated during checkout. All payments are processed securely.

For custom jewellery orders, a deposit may be required before production begins.

Shipping

We offer shipping to locations within our service area. Shipping costs and delivery times will be calculated at checkout.

For valuable jewellery items, we may require signature confirmation upon delivery. Insurance is recommended for high-value items.

International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Returns and Exchanges

Please refer to our separate Refund and Cancellation Policy for detailed information about returns, exchanges, and refunds.

Items must be returned in their original condition with all packaging and documentation.

Custom-made, personalized, or engraved items cannot be returned unless there is a manufacturing defect.

Jewellery Care

Proper care of your jewellery is essential to maintain its appearance and longevity. We provide care instructions with each purchase. Neershay is not responsible for damage resulting from improper care, wear and tear, or accidents.

Warranty

Our jewellery comes with a manufacturer's warranty against defects in materials and workmanship for a specified period. Warranty details vary by product type and will be provided with your purchase.

Warranty does not cover damage from normal wear and tear, accidents, improper care, or unauthorized repairs.

Limitation of Liability

Neershay shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or our products.

In no event shall our total liability to you for all damages exceed the amount you paid for the product in question.

Indemnification

You agree to indemnify and hold Neershay and its affiliates, officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to your breach of these Terms and Conditions.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Jurisdiction] and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. We will notify you of any changes by posting the new terms on this page. You are advised to review these terms periodically.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: legal@neershay.com
• Phone: [Your Phone Number]
• Address: [Your Business Address]